When encountering an E1 error code on a Canon printer, it typically indicates a paper jam or paper-related issue. Here are the steps you can take to fix the E1 code error on a Canon printer:
E1 code error on canon printer
Turn off the printer: Press the power button to turn off the printer. Make sure the printer is completely powered down before proceeding.
Open the paper output tray and inspect for any paper jams: Look for any stuck paper or foreign objects inside the printer, especially in areas where paper feeds through. Gently remove any visible obstructions. Be careful not to touch the internal components of the printer.
Remove the paper from the rear tray (if applicable): If you have a rear tray on your printer, remove any paper that may be load in it. Ensure that the paper is not wrinkled, curled, or excessively thick, as this can cause feeding issues.
Check the front tray for paper jams: If your printer has a front-loading paper tray, open it and inspect for any paper jams or obstructions. Remove any stuck paper or debris.
Reset the printer: Unplug the power cord from the printer and wait for about 5 minutes. Then, plug it back in and turn on the printer.
Verify the paper size and settings: Make sure that the paper size setting in your printer’s control panel or software matches the size of the paper you are using. Mismatched settings can lead to paper jams.
Fan the paper stack: If you are loading paper into the printer, fan the stack to separate the sheets and prevent them from sticking together. This can help ensure smooth paper feeding.
Reload the paper: Load the paper correctly into the paper tray, following the instructions provided in the printer’s manual. Ensure that the paper guides are snug against the edges of the paper stack to prevent misalignment.
Test the printer: Print a test page or attempt to print a document to check if the E1 error has been resolve. If the error persists, repeat the steps above or consult the printer’s user manual for additional troubleshooting options.
If you have followed these steps and are still unable to resolve the E1 error on your Canon printer. It is recommend to contact Canon customer support or consult a professional technician for further assistance. They can provide specific guidance based on your printer model and the nature of the error.