The Canon printer error code E5 typically indicates an issue with the ink cartridges, such as a low ink level or improperly installed cartridges. Here are some steps you can take to fix the E5 error code on a Canon printer:
Canon Printer E5 Error
Check ink cartridge levels: Open the printer cover or access panel and check the ink levels of the cartridges. If any of the cartridges are low or empty, replace them with new or refilled cartridges.
Remove and reinsert cartridges: Turn off the printer and unplug it from the power source. Open the printer cover to access the ink cartridges. Remove all the cartridges one by one and then carefully reinstall them back into their respective slots. Ensure that each cartridge is properly seated and securely inserted.
Clean the cartridge contacts: If the cartridges are properly installed and the error persists, turn off the printer and unplug it. Remove the cartridges again and inspect the metal contacts or electrical contacts on both the cartridge and the printer. Gently clean them using a lint-free cloth or cotton swab slightly dampened with distilled water. Allow them to dry completely before reinserting the cartridges and turning on the printer.
Perform a printer reset: Sometimes a reset can resolve temporary issues. Turn off the printer and unplug it from the power source. Wait for a few minutes, then plug it back in and turn it on. Check if the E5 error code is clear.
Replace ink cartridges: If the above steps don’t resolve the E5 error, it may be necessary to replace the ink cartridges with new ones. Make sure to use genuine Canon ink cartridges that are compatible with your printer model.
Contact Canon support: If the error persists after trying the above steps, it is advisable to contact Canon’s customer support or visit their official website for further assistance. Provide them with the specific model of your printer and a description of the issue for accurate troubleshooting guidance.
Please note that these steps are general guidelines, and the exact process may vary depending on your Canon printer model. Refer to your printer’s user manual or consult Canon support for specific instructions related to your printer model.